How do I get a refund for a Access Pass I purchased?

Based on our Member Agreement, refunds for any subscription service Access Passes will only be allowed for unused periods.  If a user has completed more than 1 day of a monthly subscription, we will not refund that month of service.  Magicblox will only refund service for months beyond the current 30 day period that have not started. 

Please contact us through our support page to request a refund for unused periods.